Privacy Policy

Prime Way Transportation respects your privacy. This Privacy Policy explains what information we collect, how we use it, how we share it, and how we protect it when you use our website or request vehicle transportation services.

1. Information We Collect

We may collect information that you provide directly through our website, quote request forms, callback requests, email, phone, or other communication channels. This may include:

• Full name

• Email address

• Phone number

• Pickup location

• Delivery location

• Vehicle details

• Preferred pickup date

• Transport preferences

• Message content or additional notes

We may also collect limited technical information automatically when you use the website, such as browser type, device information, IP address, and general website usage data.

2. How We Use Your Information

We use the information we collect to:

• Provide vehicle transport quotes

• Contact you about your request

• Arrange and coordinate transportation services

• Respond to questions and support requests

• Improve our website and service experience

• Maintain business records

• Comply with legal obligations

3. How We Share Information

We may share necessary information with transport carriers, dispatch partners, service providers, contractors, or business partners when needed to process your request or help arrange transportation services.

We may also share information when required by law, to protect our rights, or in connection with a business transfer or reorganization.

We do not sell your personal information.

4. Cookies and Website Data

Our website may use cookies or similar technologies to improve functionality, understand website traffic, and support user experience. You can manage cookie settings through your browser.

5. Data Security

We use reasonable administrative, technical, and organizational measures to help protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure.

6. Data Retention

We may keep your information for as long as necessary to respond to your request, provide services, maintain records, resolve disputes, and comply with legal or operational requirements.

7. Your Choices

You may contact us to request updates, corrections, or deletion of your personal information, subject to applicable legal and operational requirements.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites.

9. Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us using the contact information provided on this website.